Lesson 8 · 20 min
Polite words: please, thanks, sorry
I can use basic polite words in shops, offices, and everyday conversations.
Lesson notes
Small words do big work
Molim can mean please or you're welcome. Oprostite is useful before asking a question or when apologizing.
Voda, molim.Hvala lijepa.Oprostite.
Vocabulary
Molim
Please / you're welcome
Hvala
Thank you
Hvala lijepa
Thank you very much
Oprostite
Excuse me / sorry
Žao mi je
I’m sorry
U redu
Okay
Nema problema
No problem
Izvolite
Here you are / go ahead
Dialogue
Customer
Oprostite, voda, molim.
Excuse me, water, please.
Clerk
Izvolite.
Here you are.
Customer
Hvala lijepa.
Thank you very much.
Listening self-check
Listen for molim, hvala, oprostite, and izvolite.
Speaking self-check
Ask for water politely and say thank you.
Writing self-check
Write a three-line polite shop exchange.
Examples:MolimHvalaOprostite
This is a self-check. It is not graded automatically.